Pharmalink Privacy Policy
Effective Date: December 2, 2024
At Pharmalink, we value your trust and prioritize protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or use our services.
1. Information We Collect
We may collect the following types of personal data:
- Contact Information: Name, email address, phone number, and delivery address.
- Order Details: Prescription information, product orders, and transaction details.
- Account Information: Login credentials and communication preferences.
- Device Information: Browser type, IP address, and cookies to enhance your experience.
2. How We Use Your Information
We use the information collected to:
- Process your orders and deliver medications.
- Verify prescriptions as required by law.
- Communicate order updates, promotions, and customer support.
- Improve our website, products, and services.
- Ensure compliance with legal obligations and safeguard our operations.
3. How We Protect Your Information
Pharmalink implements advanced security measures to protect your personal data from unauthorized access, loss, or misuse. These include:
- Data encryption for secure transactions.
- Controlled access to sensitive information.
- Regular audits and updates to maintain data protection standards.
4. Sharing Your Information
We only share your personal data with:
- Licensed healthcare professionals for prescription verification.
- Trusted third-party partners (e.g., delivery services) to fulfill your orders.
- Insurance providers, if applicable, for billing purposes.
We do not sell or rent your information to third parties.
5. Cookies and Tracking Technologies
Our website uses cookies to enhance functionality and provide a personalized experience. You can adjust your browser settings to refuse cookies, though some features may not function as intended.
6. Your Rights
You have the right to:
- Access, update, or correct your personal information.
- Request the deletion of your data (subject to legal requirements).
- Opt out of marketing communications at any time.
To exercise these rights, please contact our support team at +254711324613.
7. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on our website with a revised effective date.
8. Contact Us
If you have any questions or concerns about our Privacy Policy, please reach out to:
Email: info@pharmalink.co.ke
Phone: +254711324613
Thank you for trusting Pharmalink as your healthcare partner.
